Refund policy

Return & Refund Policy

30-day money-back guarantee: If you're not satisfied with your purchase, you may return it within 30 days of delivery for a full refund.

Eligibility:

  • Item must be unused, in original packaging, with all accessories included
  • Proof of purchase (order number or receipt) is required
  • Return shipping costs are the responsibility of the customer, unless the item arrived defective or damaged

How to start a return:

  1. Email [support email] with your order number and reason for return
  2. We'll send you a return authorization and shipping instructions
  3. Once we receive and inspect the item, your refund will be processed within 5–7 business days to your original payment method

Damaged or defective items: If your item arrived damaged or isn't working correctly, contact us within 7 days of delivery with photos of the issue. We'll send a replacement or full refund at no cost to you.

Warranty: All dryers include a 12-month manufacturer's warranty covering defects in materials or workmanship under normal use. This does not cover damage from misuse, drops, or unauthorized repairs.

Non-returnable items: [List any final sale items, if applicable, e.g. clearance items, gift cards.]

Late or missing refunds: If you haven't received a refund after 7 business days of confirmation, please check with your bank or card provider first, as processing times vary. Then contact us if the issue persists.