Refund policy
Return & Refund Policy
30-day money-back guarantee: If you're not satisfied with your purchase, you may return it within 30 days of delivery for a full refund.
Eligibility:
- Item must be unused, in original packaging, with all accessories included
- Proof of purchase (order number or receipt) is required
- Return shipping costs are the responsibility of the customer, unless the item arrived defective or damaged
How to start a return:
- Email [support email] with your order number and reason for return
- We'll send you a return authorization and shipping instructions
- Once we receive and inspect the item, your refund will be processed within 5–7 business days to your original payment method
Damaged or defective items: If your item arrived damaged or isn't working correctly, contact us within 7 days of delivery with photos of the issue. We'll send a replacement or full refund at no cost to you.
Warranty: All dryers include a 12-month manufacturer's warranty covering defects in materials or workmanship under normal use. This does not cover damage from misuse, drops, or unauthorized repairs.
Non-returnable items: [List any final sale items, if applicable, e.g. clearance items, gift cards.]
Late or missing refunds: If you haven't received a refund after 7 business days of confirmation, please check with your bank or card provider first, as processing times vary. Then contact us if the issue persists.